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SERVICES AND PRICES
FAMILY PROTECTION LINKS For your Internet safety, we have provided the following family protection software links (as required by law). AEIWireless has not tested these products and make no warranties of their effectiveness. AEIWireless is not responsible for your, or your family's, internet experience.
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What is this document? This is AEIWireless's Acceptable Use Policy (AUP), which is part of your Terms of Service. By ordering an account from AEIWireless or by connecting to the Internet over the AEIWireless network, you accept this policy and agree to follow the rules explained in it. This document is just as binding as the Terms of Service.
We may revise this policy at will. Changes are in force as soon as the revised document is published. "Published" means uploaded to http://www.aeiwireless.net/aup.htm.
You are responsible for keeping up with the provisions of the AUP. However, there is nothing peculiar or tricky in this document, nor will there be in future. Courteous, law-abiding behavior almost always falls within the limits of the AUP.
What is an AUP? Every reputable Internet provider has an Acceptable Use Policy, or AUP. Its purpose is to describe what kinds of behavior are acceptable while you are using the ISP's services--or rather, to describe what kinds of behavior are not acceptable, why this is so, and what will happen if you engage in them in violation of the AUP.
Some of the rules are based on the law, and some on the Internet conventions that have developed in the last two or three decades. These conventions are not arbitrary. Internet users created them by discovering, by trial and error, what works and what doesn't.
The Internet only works if the people using it cooperate to use the Internet sensibly.
What happens if you violate the AUP? If you do something illegal or otherwise in violation of the guidelines given here, we will take action.
If you do something blatantly illegal or directly harmful to life or property, we may immediately suspend or close your account and shut down your access to the Internet. Especially: If you use your AEIWireless account or AEIWireless access to send unsolicited bulk messages, we will close your account.
We are required by law to report some kinds of behavior to law enforcement, including (but not limited to) child abuse and child pornography of any kind, terrorism, and certain kinds of threats.
If you do something less directly harmful, we will send you a warning.
If you continue to violate the AUP, we will close your account. You have the right to disagree with us, but the decision is AEIWireless's alone.
If someone else uses your account to do something which violates the AUP, you are still responsible and may have your account suspended or closed. If this is done without your knowledge, you are still responsible. If you can convince us that you will control access to your account more closely in future, we may reinstate your account without prejudice.
In any event, whether your account is suspended or closed, AEIWireless does not owe you credit. If you lose access because of your own or your users' behavior, you will not get a refund. Outstanding charges still apply.
Some Basics AEIWireless offers you access to the Internet. However, the Internet is not owned, operated, managed by, or in any way affiliated with AEIWireless. The Internet is a separate network of computers independent of AEIWireless. Your use of the Internet is solely at your own risk and is subject to all applicable local, state, national, and international laws and regulations. Your access to the Internet is dependent on numerous factors, technologies, and systems, most of which are beyond AEIWireless's authority and control.
Usage Limits AEIWireless's usage limits are high compared to other residential services. It is unlikely that you will reach these limits in any given month.
The AEIWireless residential account includes 5 (five) gigabytes of bandwidth usage per month, to be spread reasonably over the days of the month (that is, not all used in such a short period of time that other network connections are disrupted or slowed down). If you use more than your limit, you will receive a warning. If you continue to abuse the service in this way, we can suspend or close your service without further warning.
If you want to run a server, please call AEIWireless about upgrading to a commercial account. You may run a server for your own personal or limited family use on a residential account. Note that many peer-to-peer file-sharing systems will automatically convert your PC into a server upon installation. Because of this feature, you may be running a server without knowing it. If your bandwidth statistics indicate a situation like this, we will contact you. You can turn off this feature in file-sharing programs. Please refer to the documentation of the particular program for information on how to do this.
You have 10 megabytes of file space ("web space") on the AEIWireless server. AEIWireless does not monitor content of your web space, but will send you a notice if you exceed this limit. If your files continue to exceed your space, we may delete some of your files.
Security I: Your Responsibilities You are responsible for maintaining the security of your AEIWireless login name and password.
- Do not share them.
- Do not post them in public or private forums.
- Do not send them by email. Email is not secure.
- Other members of your household may use your AEIWireless Internet access through your home network. Limit usage to family members or permanent residents of your home. You do not need to give out your AEIWireless login name and password to your users.
You must not allow anyone outside your premises to connect to your home network via wires or wireless technology in order to use your AEIWireless service. If you do this, we will close your account.
You are responsible for protecting your own computer equipment from viruses, worms, and other forms of malicious software. If your computer becomes infected by a virus or worm that uses your Internet connection, you must clean it immediately. We may disconnect you from the Internet at our discretion if your infected computer is using excessive bandwidth or attempting to hack external systems.
Security II: Your Rights AEIWireless will keep your account information confidential. This may include: Your contact information, your credit card number and expiration date, your login name and password, and your mother's maiden name or other "secret" secondary identification phrase.
AEIWireless will maintain normal security for your data, such as email and files uploaded to your web space. No electronic storage or transmission is 100% secure. You transmit or store data on AEIWireless equipment at your own risk. Although we maintain our systems with updated security features, we cannot guarantee perfect immunity from "hacking".
If presented with a court order or lawful process including a subpoena by a legitimate law-enforcement organization such as the police, the FBI, or the Secret Service, AEIWireless will release your private data. If we receive a subpoena in a civil matter, we will comply with the subpoena, but will notify you of its service upon us. In no other circumstance will we reveal your private information.
AEIWireless will not release your payment or login history unless required by court order.
You have the right to see your own payment and login history. You can view it through the AEIWireless Customer Interface.
Your Personal Files Although we back up our systems regularly, we are not liable for loss of material that you have uploaded to your space on our servers. You must maintain your own backups.
When an account closes, all its data on the servers disappears, including email and uploaded files. If we close your account for violations of the AUP, your data will be deleted and cannot be retrieved even if we reopen your account.
Obeying the Law All applicable laws (federal, state, and local) apply to your behavior on the Internet as well as in person.
For instance, just as it is illegal to make threats against someone in person, it is illegal to make threats via email, chat, or posted messages. An illegal act in electronic form is still an illegal act.
AEIWireless has no responsibility to control your online behavior. If you break a law using the AEIWireless service, AEIWireless is not responsible or legally liable in any way. You and everyone else hold AEIWireless harmless in the event you break a law.
If you are the recipient of illegal or annoying behavior via your AEIWireless connection (for instance, if someone threatens you by email), AEIWireless is not responsible. In a case like this, the best thing to do is notify the offending person's Internet service provider. If the situation is grave, notify law enforcement.
Unacceptable Conduct You need to avoid certain activities in connection with your AEIWireless service besides outright crime.
- harassing anyone
- violating anyone's privacy
- attempting to use AEIWireless as a starting point for an activity that will intentionally hurt or annoy someone
- participating in chain letters
- harassing, threatening, or abusing AEIWireless staff
- excessive posting or otherwise abusing Usenet
- sending bulk unsolicited emails (spam)
- using AEIWireless for any spam-related purpose
- making available any software, script, product, or service that will violate this AUP (this includes, but is not limited to, programs for the distribution of spam)
- forging or falsifying any information, including (but not limited to) TCP/IP packet headers or any part of the header information in an email message or Usenet posting
- email "bombing" or flooding
- any attempt to overload AEIWireless's, or any other, system
- network-unfriendly activity or "hacking" that interferes with normal network operations
- attempts to gain unauthorized access to ("hack into") AEIWireless's servers, or to access AEIWireless data, accounts, systems or networks, or to find security holes in a AEIWireless system, whether these attempts are electronic or otherwise
- any activity which could damage, disable, overload or impair AEIWireless's services
- sending scripts or data to chat programs to cause rapid scrolling and prevent people from reading the dialog members using bots on IRC
- intentionally leaving open SMTP ports so as to allow the sending of unsolicited email by a third party. That is, if you are running a mail server on a AEIWireless account, you may not leave it open for email relay.
Unacceptable Data "Data" means text, pictures, software, recordings, or any other form of information. In the event of complaints against your data, AEIWireless alone will determine whether the file or information in question is unacceptable.
AEIWireless supports the uncensored flow of information and ideas over the Internet. We do not monitor what you are receiving or transmitting in the form of email, web pages, or other data. We do not exercise editorial control over the content of any web site, email message, Usenet posting, or other data created through or accessible via our service. However, we may remove any materials that we believe to be illegal or in some other way violate AEIWireless's policies, or may subject us to liability.
If you run your own web server, email server, or any other kind of server, you are totally responsible for those servers and their content. Make sure you are aware of any laws regarding the material you are providing, including copyright laws.
Do not upload, email, post or otherwise distribute data which is:
- unlawful or illegal under the laws of your area
- threatening
- abusive
- harassing
- libelous
- defamatory
- obscene
- deceptive
- fraudulent
- invasive of another's privacy
- tortious (a tort is an offense prohibited by civil, not criminal, law)
- inaccurate
- intended to victimize, harass, degrade, or intimidate a person or group on the basis of religion, gender, sexual orientation, race, ethnicity, age, disability, or any other reason
- intended for use in distributing unsolicited bulk mail, "hacking," or other proscribed activities.
- fraud
- false advertising
- unsolicited advertising
- copyright violations
- use of trademark or service mark to which you have no rights
- trade secret violations
- any intentional disruption of communication.
- You may not use AEIWireless to work around some other ISP's rules or to abuse another service.
- You may not use any part of the AEIWireless service to support an activity done elsewhere which violates this AUP. For instance, you can't link to a web site hosted at AEIWireless in unsolicited bulk email even if you send it from another service.
Most groups prohibit bulk posting of ads, either individually or cross-posted to multiple groups.
Please note that "get rich quick" schemes are usually illegal. Advertising them through any AEIWireless service is a violation of the AUP.
Valid Email Return Addresses You must use a valid email address in the "From" or "Sender" field of email messages. This must be your own email address, either through AEIWireless or through some other organization. Do not invent a domain name in an email address.
The reason for this, apart from courtesy, is that use of made-up names puts an unnecessary load on the Internet's root name servers. There are only a dozen or so root name servers in the whole world. Normally, for real domains, millions of computers cache (remember) information retrieved from the root name servers, which is why the Internet can manage with so few. When a made-up name is used, the local server must send a query to one of the root name servers. These important machines already have enough to do. All Internet users rely on the root name servers for anything on the Internet that uses names--web pages, email, everything--so it is not sensible to put an unnecessary load on them.
There are many strategies to reduce spam. Some of them work. For more information, visit sites such as spam.abuse.net.
Contacting us If you have questions about these policies or your Terms of Service, call us at 817-237-6282 , or send us an email.
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http://www.aeiwireless.net